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  1. Akt.io English FAQ
  2. Cards

Cards

Be the first to get your hand on our elegant spending solution!

About the cards

  • BIODEGRADABLE PVC CARD
  • METAL CARD
  • Gold & Diamonds CARD
  • COST OF THE CARD (how much is the Akt.io card)
  • TYPE OF CARDS (CREDIT / DEBIT CARD)

Delivery

  • HOW MUCH DOES DELIVERY COST?
  • CAN I MODIFY THE DELIVERY ADDRESS?
  • WHEN WILL I RECEIVE MY CARD?
  • DELIVERY ADDRESS MODIFICATION
  • I NEVER RECEIVED MY CARD

Activation and set-up

  • HOW DO I ACTIVATE MY CARD?
  • WHERE DO I FIND MY PIN?
  • HOW DO I CHANGE MY PIN?
  • WHAT IS THE PURPOSE OF THE SECURITY QUESTION?
  • HOW TO SET MY SECURITY QUESTION?
  • How do I modify my security question?

Usage

  • Limits
  • Payment
  • Withdrawal
  • Why my payment or withdrawal has been rejected?

PIN code & card security settings

  • How do I unblock my card?
  • LOST / STOLEN CARD
  • My card has been swallowed by an ATM
  • How do I freeze my card?

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