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Akt.io English FAQ
Cards
Cards
Be the first to get your hand on our elegant spending solution!
About the cards
BIODEGRADABLE PVC CARD
METAL CARD
Gold & Diamonds CARD
COST OF THE CARD (how much is the Akt.io card)
TYPE OF CARDS (CREDIT / DEBIT CARD)
Delivery
HOW MUCH DOES DELIVERY COST?
CAN I MODIFY THE DELIVERY ADDRESS?
WHEN WILL I RECEIVE MY CARD?
DELIVERY ADDRESS MODIFICATION
I NEVER RECEIVED MY CARD
Activation and set-up
How do I activate my card ?
WHERE DO I FIND MY PIN?
HOW DO I CHANGE MY PIN?
WHAT IS THE PURPOSE OF THE SECURITY QUESTION?
HOW TO SET MY SECURITY QUESTION?
How do I modify my security question?
Usage
Limits
Payment
Withdrawal
Card fees
Why my payment or withdrawal has been rejected?
PIN code & card security settings
How do I unblock my card?
LOST / STOLEN CARD
My card has been swallowed by an ATM
How do I freeze my card?