Registration

General

• My registration is completed but an error message asks to complete registration
• Security and safety
• What are Account Levels?

KYC

• My KYC verification is pending
• Which documents are allowed as proof of identity?
• My proof of identity has been rejected.
• What is KYC?
• What happens if I fail my KYC verification?
• How do I complete my KYC on the App?

See all 7 articles

Residence

• I want to modify my home address
• My residence verification is pending
• What are the documents accepted as proof of residence?
• Why do I need to validate my proof of address?
• My proof of address has been rejected
• Do I need to validate my residence section in the App?

Source of funds

• Why should I validate my source of funds?
• My source of funds has been rejected
• My source of funds verification is pending
• What are the documents accepted as source of funds?