Yes, you can cancel your order free of charge if it’s still in “pre-order” status.
Go to the settings page of the card you ordered and click the cancel my card button.
Please note that you’ll receive the refund ONLY if your card is in “pre-order” status.
The action to cancel a card is irreversible.
If you downgrade your membership, the free card linked to the old membership that is in pre-book will be canceled. Akt.io will issue a refund of what you paid for the pre-book.