What are Account Levels?

As a provider of financial services, we need to confirm the identity of each person willing to access our products/services.

There are 2 account levels available in the App.

The level of your account will determine the amount you can deposit or withdraw.

LEVEL 2 

Deposit limit : up to 50 000€

Withdrawal limit : 100 000€

Possibility of ordering the card

Once you validate your residence section, you unblock level 2 in the App. You can now use the App freely, deposit, withdraw and order the payment card if you wish. 

LEVEL 3 

Deposit limit : Unlimited

Withdrawal limit : Unlimited

Possibility of ordering the card

Congratulations, if you see level 3 in your customer account, it means you reached the maximum level in the App. 

How to get there? You need to validate your level 1 and level 2 : KYC and the residence section. Once these two are validated by our Compliance Department, you will be able to reach level 3 by uploading a valid Proof of Source of Funds directly via the App.