My selfie has been rejected

Your selfie may have been rejected as a result of the following:

1. It is not a clear picture of yourself
2. It is not a legitimate selfie photo
3. Not the whole face is visible
4. Selfie is not in full color

Please make sure to follow all guidelines to complete this process.
Thalès will give you the reason why your KYC failed if not please contact the support.