I have not received my bank transfer

As we are currently only operating via SEPA bank transfer, please allow up to 5 business days for the transaction to go through.

Please, kindly note that we do not accept SWIFT transfers, instant SEPA, Paypal payments or card payments. 

If your SEPA transfer has not gone through after the relevant time period please do not hesitate to get in touch with us.
Please kindly note that requests sent during this 5 business days period won't be handled.