I'm facing issues accessing the Akt.io App

If you meet any problem to access the App, here is some verification to do : 

1. Please check if you have a stable internet connection. If you use your mobile data (3G, 4G or 5G) switch to WiFi. If you are already using a WiFi connection, switch to your mobile data. 

2. Reboot your device.

3. Please check in your App Store or Google Play if you have the latest update of the Akt.io app. If there is one, please update the app. 

4. Please check if your device has the latest operating system updated. 

5. If none of the steps above worked, please try uninstalling then reinstalling the app. 

Please, make sure that you are running the minimum requirements for installation:

Android => version 5.0 (Lollipop)

iOs => 11.0